Hey there, I’m Lacey, your spa and wellness coach!

We understand what it takes to turn your day spa or beauty business into a thriving, profitable haven. With 20 years of hands-on experience working in Australia’s top luxury spas, we know the challenges you face—and how to overcome them.

Our fresh, customised strategies focus on education, increasing your sales conversions, streamlining your operations, and enhancing your client experience to keep customers coming back. Whether you’re a boutique spa or a busy beauty salon, we tailor solutions that fit your unique business needs and goals.

From boosting retail sales and designing standout spa menus to education for your team for higher productivity and service standards, we’re here to help you grow your business with confidence and ease.

Ready to elevate your spa’s success? Let’s work together to create results that matter. Reach out today and start transforming your spa into the go-to destination your clients love.

Education 

No matter if you’re an up-and-coming spa therapist, an experienced professional, or a luxury spa manager or director aiming to enhance your team's expertise, we’re here to help. We offer our signature training courses “The Fundamentals Series”, these trainings are dedicated to those eager to challenge the norm and craft exceptional spa and client experiences. 

Consulting

Consulting, Coaching and Mentoring. With 20 years experience in the industry we are experienced in all aspects of the spa, wellness and retail operations; from full restructuring of the department and temporary bridging positions within the recruitment process to customised day-to-day mentoring, coaching and support of the department.