About me.

Baillie Lodges Luxury spa education

properties i have worked with

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properties i have worked with 〰️

Longitude 131 day spa Ayers Rock
Delaware North Australia day spa Lizard Island
Lizard Island Luxury Spa Sodashi
Orpheus Island Day Spa La Gaia
Cradle Mountain Lodge Day spa waterlily
Cable Beach Club Resort and Spa La Gaia
Luxury Lodges of australia Day spas
Heron Island Day spa
Silky Oaks Lodge Luxury Spa
Orpheus Island Day Spa La Gaia
Orpheus Island Day Spa
Silky Oaks Lodge Spa Sodashi

With over 20 years of experience working within some of Australia’s most sought-after 5-star resort day spas, I have held management-level roles where I was responsible for driving performance, leading teams, and delivering exceptional guest experiences at the highest level. I understand firsthand what it takes to operate a successful, profitable spa within a luxury environment.

My expertise extends beyond operations. With a background in interior styling, I bring a trained eye to spatial flow, aesthetic cohesion, and the finer details that shape how a guest feels within a space. Combined with my experience in yoga and Pilates wellness, I take a holistic approach—ensuring every touchpoint of the spa journey is intentional, immersive, and aligned with modern wellness expectations.

Today, I specialise in luxury spa onboarding and standards consulting for resorts. I work closely with owners, developers, and leadership teams to bring spa concepts to life, streamline operations, and elevate service delivery from the inside out.

Whether it’s launching a new spa, refining an existing offering, or training teams to deliver consistently exceptional service, my focus is always the same: to create high-performing spa environments that enhance guest satisfaction, strengthen brand positioning, and drive revenue.

If you are looking to elevate your spa offering to a true 5-star standard, I bring the experience, clarity, and attention to detail to make it happen.